Refund Policy

At Jersey World, we are committed to providing you with high-quality products. However, we understand that exceptional situations may arise. Here is our return and refund policy:

Returns:

We do not accept product returns, except in cases where a product is defective or does not match the description provided on our site. If you believe the product you received has a defect or an error, please contact us immediately to resolve the issue.

Refunds:

Refund requests are handled on a case-by-case basis. A refund may be considered only in the following situations:

• The product received is defective.

• The product received differs significantly from its description on our site.

If your case meets one of these conditions, please contact us within 7 days of receiving your order. You will need to provide clear evidence of the defect or difference (e.g., photos) so that we can evaluate your request.

Procedure to follow in case of a problem:

1. Contact our customer service via contact@jerseyworld.fr.

2. Provide a detailed description of the problem and attach visual evidence (photos or videos).

3. Await our response: we will contact you with a solution or a request for additional information within 48 hours.

We reserve the right to refuse a return or refund if the conditions mentioned above are not met.

Thank you for your understanding and your trust in choosing Jersey World for your purchases.